Privacy Policy

Effective Date: Mar 26, 2026

Business Name: Chastain Heating & Air Conditioning

1. Overview

Chastain Heating & Air Conditioning (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for HVAC services.

2. Information We Collect

Personal Information

• Name
• Phone number
• Email address
• Service address
• Any information you provide through contact or service request forms

Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited on our website
• Date and time of visits

Call Tracking Data

If you contact us by phone, we may use call tracking services to monitor call activity for service improvement and marketing performance.

3. How We Use Your Information

• Respond to inquiries and service requests
• Schedule and provide HVAC services
• Communicate updates or follow-ups
• Improve our website and services
• Analyze marketing performance
• Prevent spam, fraud, or abuse

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Service providers (e.g., scheduling tools, CRM systems)
• Analytics providers (e.g., Google Analytics)
• Call tracking providers (if used)
• Legal authorities if required by law

All third parties are required to handle your data securely.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze site traffic
• Track marketing effectiveness

You can disable cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of certain communications

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, you can contact us at:

Chastain Heating & Air Conditioning
Email: chastainhvac@gmail.com
Phone: (334) 265-6239